Hr services administrator

The HR Services Administrator provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes.

More about the role:

• First level support for employees and line managers in HR related inquiries
• Answering internal inquiries
• Responding to inquiries and performing transactions using documented processes and policies (through Inquiry System)
• Escalating issues to second level support or triages inquiries to the appropriate queue
• Inputting basic employee data into the HRIS System database and/or documenting activities as requested
• Generate basic reports and performance measurements
• Reviewing documents and reports related to employee records in HR processes and verifies their accuracy
• Support in various coordinative tasks for HR
• Collaboration and support in various HR processes and process optimizations

More about you:

• Commercial training completed
• 1–2 years of HR experience
• Administrative support and HR operations
• Strong organizational and prioritization skills
• Attention to detail and accuracy
• Reliability and resilience
• Ability to work independently and self-manage
• Flexibility and openness to change
• Team collaboration and teamwork
• Customer and service orientation
• Quality-focused mindset
• Proficiency in MS Office
• Strong IT affinity
• Very good English

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.