Agile coordinator

ForgeOS is a growing SaaS company, and our software team is growing with it. The Agile Coordinator is the glue that keeps the team on track: this role facilitates ceremonies, manages delivery, clears obstacles, manages communication and follow-up from other teams, and keeps delivery metrics healthy and visible by championing product-development best practices in a healthy, transparent team culture.

This is more than a coordination role — it's a seat on the software team with direct, daily visibility into how a SaaS product gets planned, built, and shipped. For someone looking to build a long-term career in software delivery, product management, or engineering leadership, this role is a genuine starting point: you'll work closely with engineers, product managers, and leadership, learn the tools and rhythms of a real product organization, and build the foundation to grow into more senior product, program, or delivery-leadership roles as ForgeOS scales.

This full-time, fully-remote role is a great fit for highly organized, motivated and communicative individuals who have at least two years of experience participating in Agile project management on a software team.

ForgeOS offers a great benefits package including:

• 4 weeks of PTO
• 10 paid company holidays
• an extra day of PTO to use on your birthday!
• Professional development budget,
• 401(k),
• tuition reimbursement
• …and many more benefits are available at ForgeOS – apply today to see what working for an industry disrupter can do for your career.

The starting pay rate/range at time of hire for this position is $57,000 - $67,000 per year depending on knowledge and experience. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. This position is qualified for benefits, which include health, vision, and dental insurance offerings, paid time off, and retirement plan.

At ForgeOS, our mission is to develop and deliver the technology, tools, talent, and insight required to make a demonstrable positive impact on the bottom line for telecom partners and their customers. With over 50 years of collective technology, partner channel, and industry experience, ForgeOS delivers automation and expertise designed to unravel the complexity of the telecom market.

Title: Agile Coordinator

Reports to: Product Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Facilitates the core Scrum ceremonies (sprint planning, daily standups, sprint reviews, retrospectives) with internal and external teams.
• Identifies and removes obstacles for the team that could prevent delivery on time.
• Manages the team’s planning cadences (quarterly planning, monthly check-ins, weekly execution reviews), including timelines, templates, and facilitation.
• Manages intake processes for feature requests, escalations, and customer feedback so requests are categorized, deduplicated, and routed to the product managers.
• Owns release readiness: launch checklists, go/no-go criteria, and change communication.
• Serves as primary point of contact for software team: proactively communicates with other internal teams including leadership and triages and responds on behalf of the team to requests, updates and issues.
• Administers and improves the product tool stack, primarily Jira and Confluence: workflows, board hygiene, documentation standards, and reporting and communication standards.
• Maintains reporting on delivery health (velocity, cycle time, planning accuracy) and translates the data into actionable items. Creates additional dashboards as needed.

QUALIFICATIONS:

• 2-3 Years of experience working on an agile software team is required
• Bachelor’s degree in Computer Science, Software Engineer, or Project Management preferred or comparable working experience.
• Exceptionally strong verbal and written communication skills
• Demonstrated experience using AI tools to improve efficiency and sound judgment when human review is required.
• Efficiently facilitates meetings and motivates teams
• Ability to learn, adapt, and adjust quickly
• Ability to juggle multiple priorities and stay organized in fast paced environments
• Proven ability to identify obstacles in workflow and how to resolve them in the short and long term.
• Clear demonstration of experience working with metrics, spreadsheets, and dashboards, and translating numbers into recommendations
• Hands-on experience with Jira and Confluence (or comparable agile and documentation tools).
• Must be authorized to work in the United States or provinces for any employer without restrictions
• Must be able to read, write and speak English proficiently

Equal Employment Opportunity Policy

ForgeOS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.