Data analyst

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Data Analyst Job Title: Data Analyst IV Agency: Health & Human Services Comm Department: Facilities DEC Posting Number: 20433 Closing Date: 09/07/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,425.33 - $8,886.16 Pay Frequency: Monthly Salary Group: TEXAS-B-24 Shift: Day Additional Shift: Telework: Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 909 W 45TH ST BLDG 552 Other Locations: MOS Codes: 0231,0239,0271,0291,2652,2659,6046,6049,8051,8825,8846,8850,14N,14NX,15AX,16KX,181X,182X,183X,1D7X1 1N0X1,1N1X1,1N4X1,1N7X1,255A,25B,26B,350F,350G,351L,351M,352N,35F,35G,35L,35M,514A,514B,5I0,5I1A 65FX,65WX,681X,682X,683X,781X,782X,783X,86P0,8K000,CT,CTR,CTT,CYB10,CYB11,CYB12,CYB13,CYB14,IS,ISM ISS,IT,ITS,SEI15,SEI23

Brief Job Description:

The Texas Health and Specialty Care System (HSCS) is seeking a highly skilled and experienced Data Analyst to join the Office of Forensic Services and Coordination (OFSC). In this essential role, the Data Analyst will support and enhance data reporting, analytics, and operational processes across the forensic service continuum. The position is responsible for maintaining and improving existing reporting products, identifying opportunities to automate workflows, optimizing data extraction and reporting processes, and supporting data-informed decision-making through analysis and visualization of complex datasets.

The ideal candidate will possess a strong foundation in data analytics, reporting, and statistical analysis, with experience working with large datasets and developing solutions that improve efficiency, accuracy, and accessibility of information. This position will work closely with program staff, leadership, and data partners to support ongoing reporting needs, improve data quality, and identify innovative approaches to strengthen business processes and reporting capabilities. Success in this role requires strong analytical skills, attention to detail, effective collaboration, and a commitment to continuous learning and professional development in emerging data tools and technologies.

The Data Analyst works under the direction of OFSC’s data analyst on the policy, planning, research and coordination team within the OFSC with moderate latitude for the use of initiative and independent judgement to ensure the statutorily mandated duties of the Forensic Director (SB 1507, 84th Legislature, Regular Session, 2015) are met. These duties include statewide coordination and oversight of forensic services; coordination of forensic programs operated by HHSC; and addressing issues with the delivery of forensic services in Texas including significant increases in populations with serious mental illness and criminal justice system involvement. The Data Analyst will be expected to be a motivated self-starter.

The salary will be offered in accordance with the salary range posted for this position. Salary requests outside of the range in the posting will not be considered and is non-negotiable. For internal applicants, salary negotiations must align with the HHS Human Resources Manual and align with the salary range for this posting. For internal applicants, salary requests beyond the salary range in this posting or that require higher level approvals will not be considered.

Essential Job Functions (EJFs):

• Data Analysis Reporting and Dashboard Support: Maintains, enhances, and supports reporting products, dashboards, and analytical tools used across the forensic service continuum. Performs analysis of complex datasets to identify operational trends, performance measures, and outcomes. Creates reports, visualizations, and data summaries that support business operations and data-informed decision-making. Assists in translating technical findings into understandable information for leadership and program staff. (25%)
• Data Automation and Process Improvement: Identifies opportunities to automate recurring reports, data collection activities, and business processes to increase efficiency and reduce manual effort. Develops and improves automated workflows, data refresh processes, validation routines, and reporting solutions. Collaborates with team members to streamline existing processes and implement sustainable, scalable data solutions. (20%)
• Query Development and Data Management: Develops, maintains, and optimizes SQL queries, datasets, and reporting logic supporting forensic programs. Reviews and improves existing queries and processes to enhance performance, accuracy, and reliability. Assists with documenting data definitions, business rules, and reporting methodologies to ensure consistency and sustainability of reporting products. (15%)
• Fielding Data Requests: Supports internal and external data requests by gathering requirements, conducting analyses, and delivering accurate and timely information. Works closely with HSCS leadership and staff to understand business needs and develop appropriate reporting solutions. Ensures all activities comply with applicable confidentiality, privacy, and data security requirements. (15%)
• Collaboration and Data Quality Improvement: Collaborates with data partners across HSCS, Behavioral Health Services, state hospitals, state supported living centers, and other stakeholders to improve data quality, consistency, and reporting capabilities. Assists in identifying data discrepancies, conducting validation activities, and developing recommendations for process improvements that strengthen data integrity and program outcomes. (10%)
• Policy Research and Evaluation: Support the development of studies, policy research, and evaluations. Partner with agency leadership and staff, universities, and stakeholders to support research and evaluation projects. (5%)
• Training, Documentation, and Knowledge Sharing: Develops and maintains documentation related to reports, datasets, processes, and reporting tools. Assists in training staff on reporting products and data resources. Shares knowledge and best practices to promote effective use of data across the organization. (5%)
• Continuous Professional Development: Stay current with advancements in data analytics, forensic policy, and relevant legislation. Participate in professional development opportunities, conferences, and training sessions to enhance skills and knowledge. Share insights and best practices with colleagues to foster a culture of continuous improvement within the OFSC. (5%)

Knowledge, Skills and Abilities (KSAs):

• Knowledge of data analytics principles, statistical concepts, and techniques used to analyze, interpret, and communicate findings from complex datasets.
• Knowledge of relational databases, data models, database design concepts, and data governance practices.
• Experience using SQL, Tableau, Excel, or similar business intelligence and reporting tools to develop reports, dashboards, and data visualizations.
• Experience working with healthcare, behavioral health, forensic mental health services, electronic health records, or other large operational data systems.
• Skill in developing, maintaining, and optimizing SQL queries, data extracts, and reporting processes.
• Skill in analyzing problems, identifying opportunities for process improvement, and developing effective data-driven solutions.
• Ability to compile, review, validate, and analyze data while maintaining a high level of accuracy, attention to detail, and data integrity.
• Ability to prepare reports, dashboards, presentations, and data visualizations and communicate technical findings effectively to both technical and non-technical audiences.
• Ability and willingness to learn emerging technologies, automation tools, and advanced analytics techniques to enhance reporting capabilities, improve operational efficiency, and support continuous improvement initiatives.
• High degree of integrity, ability to build trust and communicate effectively. Ability to work the hours of 8 a.m.-5 p.m., Monday through Friday with flexibility to be available after hours as needed such as during Legislative Sessions.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

A bachelors, masters degree or doctoral degree from an accredited university in one of the following disciplines: data science, computer science, business administration, business analytics, public administration, information technology or mathematics. Other disciplines will be considered based on relevant coursework and experience. Demonstrated experience in data analytics and research, with expertise in statistical modeling to identify patterns and trends in existing datasets. Experience in managing complex datasets.

Additional Information:

SALARY NOTE: The posted salary range reflects the minimum and maximum allowable by state law. Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual Chapter 7.

If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747.

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.