Logistics / admin operations coordinator

This is a remote position.

Logistics / Admin Operations Coordinator

Full-Time | USA Hours

We are hiring a proactive, highly organised Logistics and Admin Operations Coordinator to manage day-to-day operations, coordinate orders and deliveries, support company systems, and solve problems independently.

Candidates must be available to work a full 8-hour shift, either:

• 8:00 AM–4:00 PM EST
• or
• 9:00 AM–5:00 PM EST

This role is ideal for someone who is tech-savvy, detail-oriented, dependable, and confident managing multiple responsibilities without constant supervision.

Requirements

Key Responsibilities

• Coordinate orders from purchase through fulfilment and delivery
• Communicate with customers, suppliers, warehouses, shipping carriers, and internal teams
• Track shipments, follow up on delays, and resolve delivery or logistics issues
• Manage invoices, subscriptions, purchase orders, sales orders, and operational reports
• Maintain accurate customer, order, inventory, and shipping information across company systems
• Troubleshoot technical and operational problems independently
• Create and maintain templates, forms, documentation, reports, and workflows
• Follow up consistently to ensure tasks are completed and nothing is missed
• Assist with customer onboarding and post-sale operational requirements
• Identify inefficiencies and help improve company processes and automations
• Support management with reports, research, data entry, and special projects
• Handle sensitive company and customer information professionally and confidentially

Required Skills and Capabilities

• Excellent problem-solving and critical-thinking skills
• Strong logistics, coordination, and follow-up abilities
• Highly organised, accurate, and detail-oriented
• Able to manage multiple tasks, deadlines, and priorities
• Confident working independently and taking full ownership of responsibilities
• Strong written and verbal communication skills
• Tech-savvy, resourceful, and able to learn new systems quickly
• Comfortable working with spreadsheets, reports, databases, and online platforms
• Able to investigate issues, find solutions, and communicate clear updates
• Reliable, responsive, and available during required USA working hours

Benefits

Experience with the following is a strong advantage:

• Zoho applications, including CRM, Books, Inventory, Analytics, WorkDrive, Forms, Flow, People, Sign, SalesIQ, and related integrations
• Shopify and e-commerce order management
• Shipping platforms, fulfilment systems, inventory management, and delivery coordination
• Workflow automation and system integrations
• Customer service or operations support
• Reporting, data analysis, and process documentation

IMPORTANT: Only apply if you are available full-time, can work USA hours, and have the skills listed above.