Vice president- chief architect

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The role of VP of IT Infrastructure Management is to provide strategic leadership and direction by overseeing various divisions within the IT infrastructure department, ensuring the efficient operation, scalability, and alignment of technology resources with the organization's overall business objectives.

Job title:

Vice President - Chief Architect

Job Description:

Education:

Degree in Computer Science, Engineering, or a related field.

Experience:

20 years of experience in IT Infrastructure with Minimum 10 years’ experience as an Architect and 5 Years experience as Team lead

Mandatory Skills:

• Team leadership and performance management
• Budgeting and cost optimization
• Vendor management and contract negotiation
• Disaster recovery and business continuity
• Strategic planning and execution
• Excellent communication and interpersonal skills
• Have excellent problem-solving skills and attention to detail.

Preferred Skills:

• IT infrastructure strategy and management
• Cloud computing and migration
• ITIL framework and best practices
• Advance Knowledge of Web Servers
• Advance Knowledge of Load Balancers
• Advance Knowledge of WAF
• Advance Knowledge on Networking Technologies (Routing/Switching/Firewall)
• Advance Knowledge on Internet Protocols
• Advance Knowledge on Micro-Services
• Advance Knowledge on Cloud native services
• Advance Knowledge of the working of Domain Name System (DNS). Active Directory, OS Environment (Windows/Linux)

Roles & Responsibilities:

• Led the IT infrastructure strategy, overseeing [X] teams and [Y] employees across multiple locations.
• Aligned IT initiatives with business goals, contributing to [X]% improvement in operational efficiency.
• Directed the design, implementation, and maintenance of scalable and secure infrastructure solutions.
• Orchestrated cloud migration projects, resulting in [Y]% reduction in infrastructure costs.
• Collaborated with cross-functional teams to ensure seamless integration of technology solutions.
• Developed and managed the IT infrastructure budget, achieving cost savings of [Z]%.
• Implemented disaster recovery and business continuity plans, ensuring minimal downtime.
• Established vendor relationships, negotiating contracts to optimize service quality and cost.
• Provided strategic input to senior leadership on technology trends and emerging solutions.

Director of Infrastructure:

• Oversaw the management of data centers, networks, servers, and telecommunications systems.
• Led initiatives to virtualize server environments, reducing hardware costs by [X]%.
• Implemented ITIL-based processes, enhancing incident response and change management.
• Collaborated with cybersecurity teams to ensure robust infrastructure security measures.
• Managed IT projects from initiation to completion, ensuring on-time and on-budget delivery.
• Developed capacity planning strategies, ensuring scalability to support business growth.
• Mentored and coached a team of [X] infrastructure professionals, promoting skill development.

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.